Do you offer XXL and above sizes?

Yes — our men's jackets are available from XS to 4XL, and women's from XXS to 3XL. Need something outside that range? We also offer made-to-measure custom sizing on every product.

Can you ship bulk orders directly to individual recipients?

Yes, we can ship each item directly to different recipients and locations. Your design consultant will confirm what's possible for your order and walk you through any additional charges involved.

Do you ship internationally?

Yes — we offer free worldwide shipping, with the cost already built into the per-unit price. No surprise fees at checkout.

What is your return policy?

Custom-made items are final sale and non-returnable. For bulk orders, we strongly recommend ordering a sample first to confirm quality and sizing before committing to the full run. For individual custom bomber jackets, alterations are available under our custom order policy.

What are your payment terms?

We require an advance payment to begin production, with installment options available. Full payment is due before your order ships.

What is your minimum order quantity (MOQ)?

There's no minimum — whether you need a single custom jacket or a bulk team order, we'll make it happen.

How long does a custom order take?

Most custom orders ship within 12 weeks, with expedited timelines available depending on order complexity — ask your design consultant for options.

Can I get a discount on my order?

Your design consultant will make sure you get the best available pricing, with additional savings typically available on bulk and team orders.

Can I see a sample before my order is finalized?

For single-unit orders, we don't offer a free physical sample — but you'll receive a full visual mockup and pre-dispatch photoshoot so you can approve every detail before it ships. For bulk orders, a free sample may be available — your design consultant can confirm.

What if I have more questions?

Our design consultants respond to emails within 24 hours, and phone support is also available for order-related questions.

Can a leather jacket be tailored to my exact fit?

Absolutely — we tailor length, sleeves, shoulders, and overall shape to your measurements. Details like pockets, hardware, lining, and finish can all be customized too.

Can you add my logo or branding?

Yes — logos and branding can be added via embroidery, patches, labels, or other placements, depending on your design and durability needs. We've handled projects for everyone from small businesses to large organizations.

What can I actually customize?

Nearly everything — style, fit, leather type and color, lining, hardware, pockets, zippers, collars, cuffs, sizing, and branding placement are all fully customizable.

Do you make jackets for both men and women?

Yes — we make jackets for men, women, and unisex fits, built around your preferences.

Can I order embroidered jackets?

Yes — from a simple logo to detailed custom artwork, embroidery options depend on placement, material, and design complexity.

Do you offer patches?

Yes — in woven, leather, and chenille styles. Patch orders typically start at 50 pieces.

Do you make jackets for businesses or teams?

Yes — we run dedicated programs for companies, teams, and event groups, including bulk orders and repeat production runs to keep your branding consistent as your team grows.

Can I design my own jacket from scratch?

Yes — send us your references, sketches, or inspiration, and we'll turn them into a clear mockup for your approval before production begins.

What makes your jackets high quality?

It comes down to premium materials, the finest genuine leather, skilled craftsmanship, careful stitching, and consistent quality control — built on years of experience across countless custom orders.

Do you offer painted or hand-detailed jackets?

Yes — share your concept and we'll confirm the best placement, finish, and durability approach for your design.

Can I add embroidery to an existing jacket design?

In most cases, yes. If a specific placement isn't well suited to direct stitching, we may recommend a patch-based approach instead for better durability.

Are tailored jackets different from standard sizing?

Yes — tailored jackets are built to your exact personal measurements for a precise fit, while standard sizes follow a general size chart designed to fit most body types.